Every call answered and booked, even mid-treatment
An AI receptionist that answers every call, books consultations into GoHighLevel and hands clinical questions to staff.
The problem
A med spa's front desk can't answer the phone while checking clients in or assisting with treatments, and after-hours calls go to voicemail. Most callers don't leave a message; they book with the next clinic.
The system
Call comes in
AI receptionist answers using the spa's treatment menu and policies
Caller looked up in GoHighLevel to personalise the greeting
Consultation booked in the GHL calendar
SMS confirmation and reminders sent
Call summary and tags saved; clinical questions transferred to staff
Demo build
What it's designed to do
Answer every call around the clock, book consultations without staff involvement and log every conversation. Medical details are kept out of summaries and texts.
Tools
- Retell AI
- GoHighLevel
- n8n
- Twilio
If your front desk misses calls during treatments, this is the system I'd start with.
Book a 20-minute call